Privacy Policy
A Crafted Space (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when visiting our website, contacting us, or using our services.
This Privacy Policy explains what information we collect, how we use it, and what choices you have regarding your information.
1. Information We Collect
When you interact with our website or services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, physical address, and any other details you provide through forms, consultations, or inquiries.
- Property Information: Details about your home or property if you request a consultation about ADU builds.
- Payment Information: If you make a payment, we may collect billing details, though payments are processed securely through third-party providers.
- Usage Data: IP address, browser type, device type, and how you interact with our website (e.g., pages visited, time spent).
- Cookies: Small files stored on your device to enhance your browsing experience (see Section 6).
2. How We Use Your Information
We use your information to:
- Provide quotes, consultations, and ADU building services.
- Communicate with you about your inquiries, projects, or updates.
- Process payments securely.
- Improve our website, services, and customer experience.
- Send occasional marketing emails or newsletters (you may opt out at any time).
- Comply with legal obligations and protect against fraud.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information only in the following situations:
- Service Providers: With trusted third-party vendors who help us operate our business (e.g., payment processors, email marketing platforms).
- Legal Requirements: If required by law, regulation, or legal process.
- Business Transfers: If our company undergoes a merger, acquisition, or sale, your information may be transferred as part of that process.
4. Data Security
We take reasonable steps to protect your information through secure servers, encrypted communications, and restricted access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
We do not sell or rent Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your data.
- Request deletion of your information (subject to legal and contractual obligations).
- Opt out of marketing communications.
To exercise these rights, please contact us at: \[Insert your email address or contact form link].
6. Cookies and Tracking
Our website may use cookies and similar technologies to:
- Remember your preferences.
- Analyze website traffic and performance.
- Provide personalized content or ads.
You can disable cookies in your browser settings, but some website features may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review it periodically.
